Emergencies, Safety, and Security FAQ

Emergencies, Safety, and Security

1. I or an American citizen I know is in an emergency situation.  Do I need to make an appointment with the Consular Section?

No.  Consular staff is available 24 hours a day, seven days a week to assist American citizens in emergency situations.  During normal office hours, Monday through Friday 7:30am to 4:30pm, please call +66(53)10-7777.  After hours, please call our Duty Officer at +66(81)881-1878. If the emergency is outside of the 15 northern provinces in Thailand, please contact the U.S. Embassy in Bangkok during office hours at +66(2)205-4000 or after hours at +66(81)868-0530.

2. I need information about security and safety while traveling in Thailand or overseas.  What do I do?

Americans traveling abroad should regularly monitor the U.S. Consulate General Chiang Mai and the U.S. Embassy Bangkok’s websites at http://chiangmai.usconsulate.gov/ and http://bangkok.usembassy.gov/ and the U.S. Department of State's travel website at http://www.travel.state.gov/, where the current Worldwide Caution, Travel Warnings, and Travel Alerts can be found.  The U.S. Embassy also encourages U.S. citizens to review to "A Safe Trip Abroad," found at http://travel.state.gov/travel/tips/safety/safety_1747.html , which includes valuable security information for those both living and traveling abroad.  In addition to information on the Internet, travelers may obtain up-to-date information on security conditions by calling 1-888-407-4747 toll-free in the U.S. and Canada, or outside the U.S. and Canada on a regular toll line at 1-202-501-4444.  Thailand Country Specific Information.