Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
U.S. Citizen Services

Europe Travel Alert - March 22, 2016

Worldwide Caution - March 3, 2016

Information on the Affordable Care Act (ACA) and U.S. Citizens Abroad


The Consulate’s U.S. Citizen Services unit provides a range of services and information to U.S. citizens living and traveling in northern Thailand. The most common services we provide are listed both below and to the left. Emergency contact information is listed to the right. If you do not find what you are looking for from the links below, please check the A to Z link to the left.

  • Emergency Assistance.  To report the death, arrest, or serious illness or injury of a U.S. citizen in Northern Thailand.   
  • Birth of a U.S. Citizen.  How to apply for a Consular Report of Birth Abroad and first U.S. passport for your new baby.  
  • Death of a U.S. Citizen.  A death in the family is harder when it happens so far away.  Here’s what to expect when a U.S. citizen dies in Thailand.
  • Federal Benefits.  We can help you access benefits provided by the Social Security Administration, the Department of Veterans Affairs (VA), or other agencies.  
  • Getting Married.  If you get married in Thailand, here’s what you need to do to make it legal.
  • Legal Matters and Arrest.  Information on Thai legal procedure, including information about immigration violations.
  • Notary Services.  The Consulate provides services similar to those of a notary public in the United States.  We also provide documents that you might need for Thai immigration or to get a Thai driver’s license.
  • Passport Services.  How to apply for your first U.S. passport, renew your expiring U.S. passport, or replace a lost or stolen U.S. passport. 
  • Extra Passport Visa Pages Are No Longer Available.
  • Professional Services.  Though we offer many services at the Consulate, there are some things we can’t do.  Here’s where to find a doctor, a lawyer, a mailing service, or a translator.   
  • Smart Traveler Enrollment Program (STEP).  Let us know that you’re here!  Signing up for STEP allows us to contact you in an emergency or share information in a crisis.  
  • Safety and Security.  Important information for U.S. citizens living and traveling in Thailand.
  • Taxes.  Information on U.S. federal tax matters, including how to apply for an Individual Taxpayer Identification Number (ITIN). 
  • Thai Visas.  Information about Thai visas for U.S. citizens, including retirement visas.
  • Voting Assistance.  Though you’re outside the U.S., you still can vote in U.S. elections.  Here’s how to register and vote absentee.

To provide consistent and equitable service to the many U.S. citizens who live in and visit northern Thailand, we use an appointment system for all of the non-emergency services listed above.  To make an appointment, please visit our ACS Appointment page.

Can’t find what you need on our website?  Contact us:


  • Emergencies During Office Hours
    7:30 a.m. to noon.  1:00 p.m. to 4:30 p.m.
    Calling from inside Thailand: 053-107-777
    Calling from U.S.:  011-66-53-107-777
    Calling from other countries outside Thailand:

    Emergencies After Office Hours or on Weekends / Holidays (Thai and U.S.)
    Calling from inside Thailand:  081-881-1878 (Duty Officer)
    Calling from the U.S.: 011-66-81-881-1878 (Duty Officer)
    Calling from other countries outside Thailand:
      +66-81-881-1878 (Duty Officer)

    If unable to reach the Chiang Mai duty officer after hours, call Embassy Bangkok:
    Calling from inside Thailand: 02-205-4000
    Calling from U.S.:  011-66-2-205-4000
    Calling from other countries outside Thailand:

    These phone numbers are not for visa inquiries. Please reserve these numbers for true emergencies only.  If you call about a situation that is not an emergency, we will ask you to contact us via the non-emergency methods below.

    Location: U.S. Consulate General, Chiang Mai, 387 Wichayanond Road, T. Changmoi, A. Muang, Chiang Mai 50300 THAILAND

    The Consulate is located approximately 3 blocks east of the northeast Corner of the moat around the old city, on the west bank of the Ping River, and directly across from the Chiang Mai Municipal Building. The entrance for U.S. Citizens is on the north side of the Consulate.

    FOR NON-EMERGENCY U.S. CITIZEN SERVICES: We handle routine services, such as passport services, notarials, and federal benefits inquiries, by appointment only, on Tuesday and Thursday.  Please visit our ACS Appointments page to make an appointment for non-emergency services.  Also, please visit our Services and Information page to review the application procedures and fees for routine services.

    FOR NON-EMERGENCY U.S. CITIZEN SERVICE INQUIRIES: You may email us at  Before doing so, however, please visit our Services and Information page.  The answer to your question might already be there.

    For additional information, please see the links to the left, or the A-Z information tab to the far left.